SOCIAL – HEALTH & SAFETY

Moving Responsibly Towards Zero Harm

The responsibility ethos at Hindustan Zinc encompasses the crucial aspects of health and safety. It extends to ensuring the protection and well-being of our employees, as well as our business partners and the communities around our operations. This ethos is embedded in the organisational fabric. It is aligned to our steadfast focus on minimising, and eventually eliminating, all adverse impacts of our operations on people within and outside the organisation.
Two workers in safety gear performing a safety drill on an industrial site, demonstrating proper use of safety harnesses and equipment in a complex industrial environment.
Material
theme
Strategic
response
SDGs
impacted
Capitals
Impacted
Sustainability
Goals 2025
Health, Safety &
Well-being
S5 - Progressing Towards a Sustainable Future Icons representing Sustainable Development Goal 3 (Good Health and Well-being) and Sustainable Development Goal 8 (Decent Work and Economic Growth).  An icon representing human capital, featuring abstract figures symbolizing people and workforce development.
Human Capital
Zero work-related fatalities and 50% reduction in total recordable injury frequency rate (TRIFR)
Vision

Hindustan Zinc is committed to achieving excellence in Health and Safety (H&S) management. Our goal is to ensure zero harm for all our stakeholders by eliminating unsafe work conditions either on-site or off-site.

TOWARDS SAFER & HEALTHIER ENVIRONS

Stringent compliance with the highest standards of Health, Safety and Environment (HSE) for our people and the society at large is a key strategic priority for us, at Hindustan Zinc. Forging responsibly ahead, we have made significant progress in our safety excellence journey - ‘Aarohan’, and will continue to strengthen the excellence parameters that are ingrained in it.

  • Our corporate safety council, chaired by the Chief Executive Officer (CEO) and leaders from all verticals, governs the organisation’s safety standards and procedures
  • Oversee the effective functioning of corporate subcommittees and establishes a system to monitor the status of the safety management systems in order to achieve a world-class safety culture in Hindustan Zinc
  • Establish and approve policies, procedures, and resources to establish a world-class safety culture in Hindustan Zinc
  • Continual safety culture transformation, capacity building and process safety management are the key tenets of our HSE compliance

Our strategic priorities are crafted to strengthen these pillars to achieve our 2025 sustainability goals.


Our Strategic Priorities

Achieve zero fatality

Achieve zero cases of occupational illness

Improve occupational health and hygiene

Critical risk management

Critical review of the Vedanta Sustainability Assurance Programme (VSAP) audit process

Mapping our Performance

A chart displaying workplace safety performance metrics, including fatality rates, lost time injury frequency rates, and total recordable injury frequency rates for the fiscal years 2019-20 to 2023-24. The target for FY 2024-25 is zero fatalities and a 50% reduction in total recordable injury frequency rate.

TARGET FY 2024-25

Zero

Fatality at Work Site

50%

Reduction in Total Recordable Injury Frequency Rate*

*From base year FY 2019-20


A QR code linking to information about a workplace safety workshop at mines, part of the #ZeroHarm initiative.

Workplace safety workshop at mines for #ZeroHarm

REINFORCING THE SAFETY GOVERNANCE STRUCTURE

We have in place a robust governance structure to steer our safety excellence journey ‘Aarohan’, on which we have been moving forward since 2013. We are continuously nurturing and reinforcing this structure through strategic initiatives.

Visible Felt Leadership

Right MIP in place

Tracking of critical barriers through Fatal and Serious Injury Prevention Programme and Critical Risk Management

Focus on process safety management

Increased employee engagement

Standardisation of safety systems

Competency development and skill enhancement

Automation and Innovation

Enhanced Risk Perception

Our safety governance structure is driven by the corporate occupational health and safety council, which guides the safety management system at Hindustan Zinc.

  • The council has the CEO as its chairman, Deputy CEO as vice chairman, Chief HSE & Sustainability Officer as secretary, Head Safety as convenor and senior leaders as its members
  • There are eight corporate sub-committees and eight zone apex committees that assist the council in carrying out its primary objective of formulating the safety policy and standards. They also facilitate the council in ensuring adequate resource deployment and providing the strategic safety roadmap for the organisation
  • The safety sub-committees are entrusted with the role of setting up various safety systems, standards, rules and procedures. They are mandated to build a positive safety culture, conduct quality investigations, provide training, and introduce innovations. Process safety, workplace hygiene and business partner selection are also under the purview of these sub-committees
A group of miners in safety gear working underground, highlighting the operations and safety measures taken within the mining environment.
A detailed organizational chart displaying the structure of the Corporate Occupational Health and Safety Council, including various committees like Zone Apex Committee, Corporate Sub-Committee, Unit Implementation Committee, and their respective sub-committees.

From coordinating VSAP audits to leading safety calls and engaging with senior leaders, I've embraced growth opportunities. Recognition, like receiving the Sword of Honour and being named star performer, fuels my dedication. Hindustan Zinc's training initiatives, including ISO 45001 Lead Auditor courses, fostered my professional development profoundly.

Kammaganti Lakshmi Vani Team Member - Safety, DSC

Leading the digitisation of our Safety Management System, I improved processes and data accuracy, creating a safer work environment. With unwavering support from the Company, I've excelled in an innovative, collaborative culture. Hindustan Zinc prioritises safety through investments in employee competency, advanced equipment, and sustainable practices, and I look forward to further growth within the organisation.

Hansa Vyas Lead Digitization & Safety Management
Launch of SURAKSHA KAVACH – Phase 1

(25 Routine and Non-Routine Activities) 23,460 inspections during the year

Critical Risk Management Implementation

(11 Identified Risks - 252,747 critical control verifications during the year)

Quarterly Fatality CAPA Assurance Program

(Fatality CAPA Closure – 96%)

Inframatrix Implementation

(11 Risks)

Community of Practice – Structural Stability
Safety Pause – Right to Refuse Unsafe Work

(6 Safety Pauses conducted across the Company)

Competency Enhancement Program
Safety Governance Structure for Business Partners
Zero Fatality

HOW WE FORGED AHEAD TOWARDS ZERO FATALITIES IN FY 2023-24

During the year, we strengthened our safety proposition manifold through several impactful initiatives.

The development of a robust integrated structural stability programme across the organisation was a significant milestone during the year in our journey towards zero fatalities. We have put in place a structure integrity management community, chaired by our Deputy CEO.

Hindustan Zinc has always pursued world-class practices for improving the safety of its assets and facilities through the journey of continuous improvement. To strengthen our focus on the integrity of the structures, we have in place the structure integrity management community to work towards predictive assessment and corrosion mapping. It will also manage risks through timely rectification of old, damaged and corroded structures in the plant, ensuring safe and reliable operations.

The Company’s smelters have 21 sulphuric acid bulk storage tanks. For assessing and ensuring the integrity of these tanks, a third-party thickness inspection is conducted every six months. We have completed residual life assessment phase 1 study of all acid tanks across locations.

1,789.11 tonnes

Asset integrity/structural stability works carried out across Hindustan Zinc in FY 2023-24

This inspection includes external visual inspection, magnetic particle testing, dye penetrant test, ultrasonic thickness measurement, time-of-flight diffraction (TOFD) scanning, hardness test and visual inspection.

Critical Risk Management (Vihan)

A vital aspect of ensuring safety relates to awareness and attitude. It is important for all those associated with Hindustan Zinc to be cognisant of the critical risks, and to be imbued with an attitude that is focussed on observing safety. Our critical risk management programme – Vihan, is aimed at enlightening everyone in the organisation about all critical risks. It draws inspiration from the Sanskrit word for dawn, Vihan - the harbinger of light. The key facets of the programme are identification of the early warning signs and implementation of critical controls.

Strong controls are in place across all the business units at Hindustan Zinc for the following critical risks:

  1. Fall of ground
  2. Fall of person/object from height
  1. Vehicle pedestrian interaction
  2. Entanglement

The above-mentioned four risks were rolled out in FY 2022-23, in alignment with the Company’s mission of zero harm. For managing the critical risks associated with our operation and for fatality elimination, we launched seven more risks across all business units of Hindustan Zinc during FY 2023-24. These are:

 A group of miners in safety gear conducting an emergency rescue drill underground, demonstrating preparedness and safety protocols.
  1. Contact with electricity
  2. Uncontrolled release of energy
  1. Loss of containment of molten metal
  2. Uncontrolled load during lifting
  1. Confined space
  2. Incidents during blasting
  1. Shaft and hoisting

Vihan has enabled us to ensure close monitoring of all the identified critical controls, and installation of proper systems to implement the same. During the year, we implemented Critical Risk Management through 'Enablon', integrating all critical control checks to centrally monitor and take necessary actions.

Inframatrix Implementation

A key safety initiative of FY 2023-24 was the launch of Infrastructure matrix across the Company. This is a consolidated matrix developed by a group of subject matter experts after a series of risk workshops. The initiative is in line with our vision of ‘Zero Harm’ and seeks to prevent reoccurrence of similar fatalities within the Group. It helps to eliminate the probability of occurrence of fatalities for the identified critical risks among the Group businesses, by improving the infrastructure of various risks.

SURAKSHA KAVACH - Phase 1 for Mining Activities

In a momentous step towards enhancing the safety and well-being of our people, we have introduced 'SURAKSHA KAVACH' - Phase I of the Fatality Prevention Controls initiative for our underground mining operations. In Phase I, the initiative is designed to proactively address potential risks associated with 25 diverse activities, both routine and non-routine, conducted in our underground mining operations. It outlines clear NO-GO criteria and critical checks that must be meticulously conducted by our statutory supervisors and competent personnel, including mining mates, foremen and operators, before the commencement of any of these activities.

‘SURAKSHA KAVACH’ goes beyond CRM, which is a riskspecific initiative that focusses on the top risks that exist within our business. We have identified critical controls associated with each risk, and ensure that these controls are in place while carrying out the job. We drive CRM through the critical control verification checklist, and we ensure we have developed a governance structure for each risk, with well-defined frequency for carrying out the inspection.

‘SURAKSHA KAVACH’, on the other hand, is an activity based risk control programme, aimed at ensuring that all the activities (both routine and non-routine) take place safely. This programme acts as a catalyst in our risk management approach. It helps us ensure that all basic and critical requirements are available and complied, with respect to the developed safe operating procedures while performing the activity. This is a risk management process that is being driven by end users.

A chart categorizing various mine operational activities into routine and non-routine tasks, including development face drilling, explosive handling, service line extension, tyre alignment, crusher maintenance, and more.
Safety Pause

We conducted safety pause across all our operational units during the year, with the theme ‘stop work if it’s not safe’. During this connect, all recent safety incidents in the Group were discussed and key learnings were shared. The programme was organised by business partners in all the three shifts, including the night shift.

Intent

To spread a positive message on safety among the masses

Purpose

Serious incidents/fatalities to be discussed along with other Group entities, and positive learnings to be shared

A QR code providing access to detailed information about mine operational activities, including routine and non-routine tasks.

HZL conquers the 52nd All India Mines Rescue Competition

Disaster Management Emergency Response Training

A 10-day capacity building training programme on disaster management emergency response was conducted by National Disaster Response Force (NDRF) at Dariba Smelting Complex.

  • A total of 31 trainees across the Group and 8 trainees across Hindustan Zinc participated and benefitted
  • It covered medical first responder, collapsed structure search and rescue, fire management, chemical and gas disaster management emergencies, among others
52nd All India Mines Rescue Competition
  • Hindustan Zinc’s all women mine rescue team secured the first place at the 52nd All India Mine Rescue Competition held in Telangana under the aegis of the Directorate General of Mines Safety (DGMS), Dhanbad
  • It was the only women’s team among the 25 participants, and excelled at the RG-II Area Mines Rescue Station, triumphing in the ‘fresh air base’ event inside the GDK-7 LEP underground coal mine
  • All boys team from Hindustan Zinc secured the third position, making it a double celebration for the Company
A group of female miners in full safety gear, including helmets and breathing apparatus, standing together in a mining environment, showcasing diversity and safety in the mining workforce.
Intra-zonal Mine Rescue Competition
  • Underscoring the importance of safety, Hindustan Zinc hosted and concluded a 3-day intra-zonal mine rescue competition at Rampura Agucha Mine, Bhilwara.
  • The competition included various activities like fresh air base challenge, rescue and recovery events, theory and first aid exams, and rescue relay race, all meticulously designed to replicate real life emergency scenarios
  • Overall champion: Rampura Agucha Mines; runner up: All Women’s Mine Rescue Team
Major Awards and Recognitions
  • 7 business units of Hindustan Zinc were recognised by the British Safety Council at International Safety Awards 2024, in the distinction, merit and pass categories
  • Rajpura Dariba Complex’s rescue team received international acclamation as a certified member of the International Mines Rescue Body (IMRB)
  • Hindustan Zinc won Apex India Occupational Health and Safety Awards 2023 in the topmost platinum category under metal and mining sector

CASE STUDY

Innovative Winder System Headrope Strand Breakage Solution at RAM

Ensuring the safety and reliability of a winder system is vital in the industries where it is used. However, detection of a broken strand of the headrope within the winder system is often overlooked, even though the headrope is an essential component. An undetected breakage in a strand of the headrope, which is responsible for bearing the load during hoisting operations, can lead to catastrophic consequences, such as equipment damage, injuries, or even fatalities. It is vital, therefore, to have in place robust methods to detect a broken strand of the headrope to ensure operational safety and prevent potential mishaps.

Our innovative solution helps in the quick identification of broken headrope strands in the winder system at Rampura Agucha Mine (RAM).

Key features
  • It involves the installation of a detection wire encircling all three headropes, linked to a pulley mechanism
  • Counterweights are affixed to the wire ends, exerting pressure on limit switches
Key outcome
  • In the event of a broken strand, the detection wire activates, prompting the winder system to come to a stop
  • This ensures both safety and operational continuity at a reasonable cost

CASE STUDY

Online Monitoring of Hydrogen Gas in Leaching Area at DSC

The flammable hydrogen gas in the leaching area is a potential safety hazard as it can ignite and trigger a fire. To address this safety concern, we have implemented an online monitoring system for hydrogen concentration range at the Dariba Smelting Complex (DSC). The initiative is guided by the key performance indicator (KPI) of achieving zero fire incidents due to hydrogen ignition.

Key features
  • The system comprises hydrogen-specific catalytic sensors designed to detect concentrations ranging from 0% to 125% of the lower explosive limit (LEL)
  • It features digital output, explosion-proof housing, and intelligent sensor design
  • The sensors offer highly selective and instantaneous responses to hydrogen, minimising false alarms from other gases
Key outcome
  • Enables early detection of hydrogen leaks to prevent hazardous conditions
  • Facilitates quicker responses, through installation of alarm set points for enhanced safety, ultimately contributing to a safer working environment

EFFECTIVE OCCUPATIONAL HEALTH MANAGEMENT

As part of our sustained efforts to ensure employee safety, we continue to invest in effective occupational health management across the organisation. Our efforts are focussed on boosting retention and reducing absenteeism to boost productivity. Fostering a healthier lifestyle among our people is key to this strategy, which covers lifestyle management training backed by advanced technologies.

  • Regular monitoring of our employees’ exposure to hazardous substances is undertaken to control the same
  • Regular health examinations are conducted at the occupational health centres at all our locations, for both permanent and contractual employees
  • There is a centralised health management system in place, to coordinate with employees on patient registration, care and discharge
  • We also have on-site medical professionals conduct pre-employment medical check-up, periodic medical check-ups, etc.
  • To ensure timely lifesaving assistance in the event of an emergency, we have deployed advanced life support ambulance services at all our occupational health centres

ZERO

Cases of occupational health illness

32,609

Medical Examinations (initial and periodical) conducted

(During FY 2023-24)

MENTAL HEALTH AND EMPLOYEE WELLNESS

At Hindustan Zinc, we have taken significant strides in prioritising the mental health and overall well-being of our employees and their family members through the Employee Well-being & Assistance Programme (EWAP). The services under EWAP are not only available to the employees but also extend to three dependents, offering a comprehensive support system.

  • Designed to proactively address mental well-being, this programme offers 24x7 confidential counselling services, along with support for diet and nutrition, legal and financial matters, and more
  • One of the key components of the EWAP is the monthly webinar sessions, covering a wide range of topics including mindfulness, work-life balance, nutrition, mental health, and emotional well-being. Employees gained valuable insights for the enhancement of their overall well-being from the 36 online webinars held during FY 2023-24
  • A week-long drive of on-site well-being sessions was also organised during the year at all our locations, engaging 500+ participants, including employees, their families, and children. The active participation of our leaders in these sessions underscores our commitment to supporting strong mental health within the organisation

Going forward, we are committed to further strengthening our employee well-being initiatives, ensuring a healthy and supportive environment for all.

INVESTING IN PHYSICAL SECURITY

At Hindustan Zinc, we are cognisant of the critical importance of strong physical security measures for safeguarding our operations, employees and assets. With a strong focus on insulating our business operations from security risks, we have in place a robust security function, which we are continually strengthening through strategic investments. We ensure strict compliances to regulatory and other norms, adherence to safety processes, and development of physical security best practices and guidelines to provide the Company with a competitive advantage in the continuously transforming business landscape. We also collaborate closely with our stakeholders to reinforce our physical security edge.

Our relentless focus on continuous security improvement is reflected in our physical security audit results. Security processes are audited by a renowned global security risk consultancy firm as part of this exercise, underlining our commitment to enhance our security profile through people, process, and technology improvements.
Physical Security Services

Our physical security function is:

  • Crafted to provide a broad range of integrated and uniform physical security and other protection services
  • Built around continuous assessment of existing and emerging risks, their mitigation, and management of contingencies
  • Aimed at securing the workplace environment and supply chain with the best technologies
  • Focussed on protecting and securing the human community, assets and brand reputation across the Group at an optimal cost
Building on Security Capabilities

We have been progressively augmenting our security capabilities through a series of targeted measures, which include:

Security Team

We have developed a synergised, lean, hybrid, engaged and highly skilled security team, with a focus on optimal cost and higher productivity. The team is aligned with the Company’s thrust on promoting gender diversity, with 35% gender diversity among our security leaders. Our business partner security team comprises 4 transgenders and has 3/4th ex-servicemen.

Security Training

In collaboration with Rashtriya Raksha University, a central university and an institution of national importance under the aegis of the Ministry of Home Affairs, Government of India, Hindustan Zinc has been organising customised certified courses and training programmes for its security team. These initiatives are tailored to address identified specific training needs, empowering our security personnel with the skills and knowledge needed to effectively mitigate security risks.

Master Trainers' Training

We have been organising certified Master Trainers' Training courses for our officers through our partnership with the National Disaster Response Force (NDRF) under the Ministry of Home Affairs, Government of India. These trained officers serve as first responders, and play a vital role in training the shop floor personnel on emergency management, particularly during disasters. This helps in safeguarding human lives and assets during the golden hour.

Sustainable Security Management

Our physical security function is driven by our commitment to the pursuance of sustainable practices in security management. As part of the Group’s commitment to comply with the guidelines and objectives of Voluntary Principles on Security and Human Rights (VPSHR), Hindustan Zinc has been imparting training to all security personnel on human rights compliance. We are fully compliant to the key performance indicators (KPIs) of the Voluntary Principles initiative. Vedanta Group has already applied for membership of VPSHR, and Hindustan Zinc too is part of the initiative.

Hindustan Zinc remains unequivocally dedicated to maintaining the highest standards of physical security management. By leveraging strategic partnerships, investing in our security team, and embracing innovative technologies, we continue to strengthen our defences, mitigate risks, and uphold our commitment to operational excellence and safety.
Convergence of Physical Security & IT

Hindustan Zinc has adopted a proactive approach to security management by implementing the convergence of physical security with information technology (IT), on a Build-Own-Operate-Transfer (BOOT) model in collaboration with its security business partners. This innovative approach enables real-time alerts on identified security breaches and structured response capabilities, enhancing our ability to thwart crime attempts effectively. Our process-driven and audited security systems management has facilitated the implementation of the first-ever end-to-end security management in our kind of industry in India. This initiative has augmented detection and response capabilities of our security systems management, while optimising security manpower deployment and cost.

A QR code providing access to safety training resources and information, emphasizing the importance of safety protocols in the workplace.

Workplace safety workshop

A QR code linking to safety guidelines and protocols, ensuring easy access to important safety information for workers.

53rd National Safety Week across all BU's

An overview of a comprehensive security and surveillance system, including features like tethered drones, automated access control, mobile app integration, AI systems for intrusion detection, and a control room with multiple monitors for incident management.
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